Track Your Lofz Order
At Lofz, we want you to stay updated on your order’s journey. Whether it’s on the way to your doorstep or getting packed with care, you can track your order in real time.
Powered by 
Frequently Asked Questions
Where can I find my tracking number?
You will receive an email with your tracking number as soon as your package has been shipped from our warehouse. If your tracking number doesn’t work or shows “package not received yet,” please note that we provide the local carrier number. Tracking information will become available once the package arrives in your country.
What if my tracking number doesn’t work?
It can take some time for the tracking number to update. Since we ship internationally, the local tracking number becomes active once the package reaches your country.
Can I change my delivery address?
Once the order has been shipped, we cannot modify the delivery address. Contact our support team for further assistance.
What if my package is delayed?
Delays can occasionally happen due to customs clearance or local courier issues. If your package is significantly delayed, please reach out to us for assistance.
How long will it take for my package to arrive?
Delivery times vary by location. Please refer to our shipping page for estimated delivery times for your country.