Find everything you need to know about Lofz shipping policies, delivery methods, and estimated arrival times for your location.
Order Processing: Orders are typically processed within 1 business day (excluding weekends and holidays). During peak seasons or promotional periods, processing times may vary slightly.
We offer both Standard Shipping and Express Shipping options to accommodate your needs. Delivery times vary based on your location and the shipping method selected.
Shipping: Free on orders over €100.
Express Shipping: Available for an additional fee based on weight and destination. Primarily offered within Europe.
Standard Shipping (Business Days)
Express Shipping (Business Days)
Please note: Express shipping availability may vary based on the destination country.
Free Shipping for orders over €100. For orders under €100, shipping rates are calculated at checkout based on weight and destination.
Express Shipping: Additional fees apply. Rates are calculated at checkout based on weight and destination.
International orders may be subject to customs fees or import taxes upon arrival in the destination country. These charges are the responsibility of the recipient.
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Once your order has If you need to change your shipping address after placing an order, please contact us at su*****@lo**.com within 2 hours of your purchase. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed. shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statuory rights. For more information please refer to our Terms of Service.
If you have any further questions or comments, you may contact us by:
E-mail: co*****@lo**.com
You will receive an email with your tracking number as soon as your package has been shipped from our warehouse. If your tracking number doesn’t work or shows “package not received yet,” please note that we provide the local carrier number. Tracking information will become available once the package arrives in your country.
It can take some time for the tracking number to update. Since we ship internationally, the local tracking number becomes active once the package reaches your country.
Once the order has been shipped, we cannot modify the delivery address. Contact our support team for further assistance.
Delays can occasionally happen due to customs clearance or local courier issues. If your package is significantly delayed, please reach out to us for assistance.
Delivery times vary by location. Please refer to our shipping page for estimated delivery times for your country.
Get stress-busting tips, product updates, and exclusive deals. No spam—just good vibes and occasional dad jokes.